This is an outline of my polices. There are no obligations, and youre free to cancel at any time!
Blue Magnolia Pools, LLC agrees to service the above owner’s swimming pool and/or spa and the above owner does hereby agree to pay for the service.
SERVICES: The company commits to offering maintenance services for the owner’s swimming pool and/or spa on a once weekly basis. Any additional visits beyond the agreed-upon weekly schedule must be requested by the customer and will incur extra charges.
Maintenance services include:
•Emptying of skimmer and pump baskets
•Backwash filter (if applicable) and inspect pump operation
•Vacuum pool as needed
•Brush pool and spa steps, walls, and sides as needed
•Remove debris from the pool surface
•Check water chemistry and add chemicals as necessary
•Pool equipment operation inspected
•Blow off debris from pool pad
•Clean pool robot (if applicable)
All other services or chemicals provided by the Company will be billed and added to the next monthly invoice. If the owner provides their own chemicals, they will not be charged for chemicals.
REPAIR CONSENT:
Repairs to pool support equipment will always require oral or written approval from customer to Blue Magnolia Pools, LLC. Repairs are not included in the monthly service fee.
SERVICE AGREEMENT:
If you have repairs or work orders needed, you will be billed separately from your monthly pool maintenance.
INSURANCE:
Blue Magnolia Pools, LLC shall maintain necessary insurances, including Liability & Property Damage.
VACATION/HOLIDAYS:
Blue Magnolia Pools, LLC may be closed and unable to provide services for at least four weeks each calendar year; these closures are already factored into the monthly service fee, and no credits will be issued. In case of an emergency, BMP will strive to respond to calls and emails. The closure days accommodate various reasons such as vacation, holidays, continuing education, and sick days, with customers being notified in advance. The standard billing is based on 48 weeks of service, structured as four visits per month; there are four months with an additional fifth service day that will not incur extra charges, typically occurring during the off-season from November to March. These additional service days include specific holidays such as Thanksgiving and Christmas, along with two floating weeks that can be used unexpectedly, such as during inclement weather.
COMPANY DISCLAIMERS:
The Company is not responsible for:
•Maintaining pool/spa water level
•Cleaning/removing scum, oil, or mineral deposits from tile or pool finish that are not the result of water chemistry issues.
•Excess debris due to acts of nature, vandalism, or lawn maintenance
•Trimming trees, plants, and shrubs around the pool
•Lost animals
•Damage to property due to acts of nature, fire, vandalism, misuse, or abuse.
•Customer should be aware of normal deterioration of equipment that occurs over time due to exposure to chemicals, sunlight, and, in some cases, other corrosive materials (i.e. salt).
EXCEPTIONS, AND ADDITIONAL CHARGES:
If your cleaning day falls on a holiday, the cleaning will be done the day before or the day after the holiday.
If the cleaning day falls during inclement weather, I will make every effort to check the equipment, baskets, chemicals, and vacuum if possible. If winter weather conditions exist a visit may not be attempted due to road conditions and/or conditions around your pool deck.
Additional charges may apply for:
•Extra visits requested during heavy foliage seasons (spring/fall).
•Other expenses not included in your monthly charge: chemicals, filter cleaning, equipment repairs, opening or closing the pool.
CANCELLATION:
Either party may cancel this Agreement at any time. If you have a reason for your cancellation that you would like to discuss, please feel free to reach out to me. Bring your concerns to my attention, and I will do my absolute best to address all issues. Blue Magnolia Pools, LLC agrees to service the owner’s pool and/or spa as stated above providing the owner does keep all pool support equipment and interior finish of pool and/or spa in good condition. The Pool Owner does understand and acknowledge that he/she is responsible for all costs relative to servicing and/or the repairing of said pool and/or spa. All equipment necessary for the proper servicing of said pool and/or spa shall be paid for in accordance with the same terms and conditions as the monthly invoice.
PAYMENT:
Blue Magnolia Pools, LLC, accepts Cash, Credit Card payment or check. Each monthly payment must be received by BMP, in full, before the FIRST scheduled service for that month. For example, the monthly payment for October service must be received by BMP before the Customer’s first scheduled service for October. The rate for the above service shall be $200 per month, plus the cost of chemicals. (Or $50 per each week serviced if you joined after the start of the month) You will be billed separately for chemicals. If no payment is made for past due charges, maintenance will be terminated after 2 weeks of no payment.
I’m here for all your pool care needs—whether it’s maintenance, questions, or unexpected issues. You can count on Blue Magnolia Pools to be reliable, trustworthy, and dedicated to keeping your water crystal clear year-round. Your peace of mind and a clean, safe pool for your family are always my top priorities! Thank you for Choosing Blue Magnolia Pools!